top of page

PRIVACY & COOKIES

GLOW BY INDRE is committed to protecting your privacy. We want you to be confident that your information is kept safely and securely.

    1. GLOW BY INDRE understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, glowbyindre.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

    Please read this Privacy Policy carefully and ensure that you understand it. You will be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

    1. This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

    1. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

    The right to be informed about Our collection and use of personal data;

    The right of access to the personal data

    The right to rectification if any personal data We hold about you is inaccurate or incomplete

    The right to be forgotten – i.e. the right to ask us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained but if you would like Us to delete it sooner.

    The right to restrict (i.e. prevent) the processing of your personal data;

    The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

    The right to object to Us using your personal data for particular purposes; and

    Rights with respect to automated decision making and profiling.

    If you have any cause for complaint about our use of your personal data, please contact Us using the details provided. We will do our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

    For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

  • 4. Depending upon your use of Our Site, we may collect some or all of the following personal and non-personal data on Our use of Cookies and similar technologies.

    1. Name;

    2. Date of birth;

    3. Gender;

    4. Business/company name;

    5. Job title;

    6. Profession;

    7. Contact information such as email addresses and telephone numbers;

    8. Demographic information such as post code, preferences, and interests;

    9. Financial information such as credit / debit card numbers;

    10. IP address;

    11. Web browser type and version;

    12. Operating system;

    13.  

    14. A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;

  • 5. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times.

    Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:

    Providing and managing your Account;

    Providing and managing your access to Our Site;

    Personalising and tailoring your experience on Our Site;

    Supplying Our products AND/OR services to you (please note that We require your personal data in order to enter into a contract with you);

    Personalising and tailoring Our products AND/OR services for you;

    Replying to emails from you;

    Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by following the unsubscribe link on any marketing email we send you;

    Market research;

    Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;

    With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, and post with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

    Third parties (including Facebook, Twitter, Instagram, YouTube, Google+ and any other services we employ) whose content appears on Our Site may use third party Cookies. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

    You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

    We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):

    Your data will be held on our system for 12 months. Should you wish for your information to be removed at any point during this period, a request must be submitted.

  • 6.  We only keep your personal data for as long as we need to in order to use it as described above and/or for as long as we have your permission to keep it.

    Your data will be held securely in a database that follows strict Data Protection Guidelines.

    Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

    Steps We take to secure and protect your data include:

    Secure connections via SSL, using the latest approved standard.

    Restricted access to authorised persons of any internal systems.

    Compliance with industry-standard regulations in the management of data through online services.​

  • 7. We may share your data with other companies in our group for marketing and research purposes. This includes our subsidiaries AND/OR our holding company and its subsidiaries. We may sometimes use third parties for marketing purpose and to supply products and services to you on our behalf. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

    We may compile statistics about the use of our site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

    We may sometimes use third party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where We transfer any personal data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR including:

    Secure connections via SSL, using the latest approved standard;

    Restricted access to authorised persons of any internal systems;

    Compliance with industry-standard regulations in the management of data through online services;

    In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

  • 8. In addition to your rights under the GDPR, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).

    You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receive.​

  • 9. Our Site may place and access certain first-party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR services. By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third-party Cookies are used on Our Site for e-commerce, managing your online account and how you use our website. In addition, Our Site uses analytics services provided by Google Analytics, which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use Our Site. For more details, please refer to Our Cookie Policy.

    How can I control cookies?

    You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

    The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

    The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

    Essential website cookies:

    These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

  • 10. If you have any questions about Our Site or this Privacy Policy, please contact us by email at glow.byindre@gmail.com. Please ensure that your query is clear, particularly if it is a request for information about the data, we hold about you.​

  • 11. We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up to date.

bottom of page